PRIVACY POLICY

NationLinks | nationlinks.com

NationLinks is a company under the Merchant Nations Association, operating under NationLinks. This Privacy Policy describes how NationLinks and its parent organization, Merchant Nations Association (collectively "NationLinks," "we," "us," or "our"), collect, use, and share information.

Last Updated: April 15, 2026

Your privacy is important to us. This Privacy Policy ("Policy") explains what information we collect when

you visit our website (nationlinks.com), apply for or use our 5G Business Wi-Fi, Home Wi-Fi, or Cell

Phone services, and how we use that information for providing services, improving our network, and

communicating with you for support and marketing.

1. Information We Collect

We collect information you provide directly, automatically as you use our services, and from third parties.

1.1 Information You Provide Directly

We collect information you provide directly, automatically as you use our services, and from third parties.

1.1 Information You Provide Directly

Personal/Contact Information: Name, service and billing addresses, email address, telephone number, dates of birth, and driver’s license number or other government ID (for identification).
Billing/Financial Information: Credit card or bank account details, and credit check information.
Communications: Any correspondence you have with us via email, phone calls (which may be recorded for quality), chat, or forms you complete on our website, including follow-up inquiries.

1.2 Automatically Collected Information

Service Usage Data: When you use our Wi-Fi and cell phone services, we automatically collect
data such as device type, data usage (upload/download), connection times, network performance,
and Call Detail Records (CDRs) (date, time, duration, and numbers of calls made and received).
Device/Connection Information: IP address, unique device identifiers (IMEI, MEID), and network
diagnostic data.
Website Usage Data (Cookies): Like most websites, we use cookies and similar technologies to
track visits, maintain session information, and analyze trends. We may use both functional and
marketing/tracking cookies.

2. How We Use Your Information

We use your information for various professional and business purposes, including essential operations and marketing.

2.1 Marketing Communications and Follow-Ups

A primary use of the information we collect, including when you fill out forms on our website or

within our service, is for follow-up communications and marketing. By providing your contact

information, you consent to our use of that information to:

-Respond to your service inquiries and follow up on quotes.

-Send you operational messages about your account, service updates, and maintenance.

-Deliver promotional materials, newsletters, and marketing information about new

products, special offers, and services that we think may interest you. This may include

email, direct mail, phone calls, and SMS text messages.

-Analyze the effectiveness of our marketing.

We obtain your prior express written consent for telemarketing or automated marketing

communications (including SMS and autodialed calls) as required by law. You provide this consent

by opting in on forms on our website or within our agreements.

2.2 Providing and Managing Services

Setup, installation, maintenance, and technical support. Billing and credit checks.

2.3 Network and Security Operations

Managing network traffic, troubleshooting performance, and protecting our network and users from

fraud, security breaches, and illegal activity.

2.4 Legal and Regulatory Compliance

Fulfilling legal obligations, responding to regulatory requests, and resolving disputes.

3. Information We Share

We do not sell your personal information for profit. We share information only as described below:

Merchant Nations Association Entities: To provide and market our combined services.
Service Providers: We share information with third-party vendors (billing, shipping, marketing
partners, data analysis, cloud storage) who perform services on our behalf and are contractually
bound to protect your data. This includes partners involved in delivering our marketing campaigns
and managing communications.
Legal/Regulatory Enforcement: To comply with laws, court orders, and government demands.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Aggregate/Anonymized Data: We may share aggregate or anonymized data for general research
or business planning purposes.

4. Your Choices and Rights

You have control over how your information is used, especially regarding marketing.

4.1 Opt-Out of Marketing Communications

Email Marketing: Every promotional email includes an "unsubscribe" link.
SMS/Text Marketing: You may reply with a specific word (e.g., "STOP") to unsubscribe from text
marketing. Text and data rates may apply.
Telemarketing: You may request to be added to our internal Do-Not-Call list by contacting
customer support.

4.2 Access and Correction

You may access and correct your account information by logging into your online portal or contacting customer service.

4.3 State-Specific Rights

If you are a resident of certain states (e.g., California), you may have additional rights, such as the right to request a copy of your personal data or to object to its processing.