NationLinks ("NationLinks," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we handle information when you visit our websites, purchase service, or use our 5G Wi-Fi and business internet products (the "Services"). By using the Services, you agree to the practices described here.
01 Information we collect
Information you provide
- Contact details such as your name, business name, email address, phone number, and service address.
- Account and order information you submit when you sign up, request a quote, or contact support.
- Billing details processed through our payment partners (we do not store full card numbers ourselves).
Information collected automatically
- Network and device data needed to provide and secure your connection, such as gateway identifiers, IP addresses, and connection diagnostics.
- Usage and performance data, including approximate data volume, signal quality, and outage events.
- Website analytics such as pages viewed, referring links, and general location derived from your IP address.
02 How we use information
- To provide, activate, maintain, and improve the Services and network performance.
- To process orders, billing, and account management.
- To provide customer and technical support, and respond to your requests.
- To detect, prevent, and address fraud, abuse, and security issues.
- To send service notices, and — where permitted — relevant offers you can opt out of.
- To comply with legal obligations and enforce our agreements.
03 Sharing & disclosure
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers who perform functions on our behalf (payment processing, network infrastructure, analytics, support tooling) under confidentiality obligations.
- Ecosystem partners within the Merchant Nations family, where needed to deliver bundled services you have requested.
- Legal and safety reasons, such as responding to lawful requests, protecting our rights, or preventing harm.
- Business transfers in connection with a merger, acquisition, or sale of assets, subject to this policy.
04 Cookies & tracking
Our websites use cookies and similar technologies to keep the site working, remember preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the site functions.
05 Data security
We use administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your data and limit access to those who need it.
06 Data retention
We keep personal information for as long as needed to provide the Services, meet legal and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to delete or anonymize it.
07 Your rights & choices
Depending on where you live, you may have rights to access, correct, delete, or limit the use of your personal information, and to opt out of certain marketing. To make a request, contact us using the details below. We will respond as required by applicable law and may need to verify your identity first.
08 Children's privacy
Our Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or the age defined by your local law). If you believe a child has provided us information, contact us and we will take appropriate steps to remove it.
09 Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect means you accept the updated policy.